The patient and/or his family members have the following responsibilities to this center in order to assure the best possible results of surgical intervention:

  1. The patient has the responsibility to provide accurate and complete information about present chief complaints, allergies and reactions, illnesses, hospitalizations, medications and dosages, and other matters relating to their health. This includes presenting advanced directives to staff prior to surgery or treatment.
  2. The patient has the responsibility to report unexpected changes in condition to the responsible practitioner. Also, the patient should express concern regarding inability to comply with a planned course of treatment, and every effort should be made to adapt the treatment plan to the patient’s specific needs and limitations.
  3. The patient is responsible for requesting additional information or voicing any concern either prior to the day of surgery or while in the preoperative area prior to anesthesia.
  4. The patient is responsible for requesting any information regarding their physician’s credentials and/or malpractice coverage. Physicians with no malpractice coverage are not granted privileges in this facility.
  5. The patient is responsible for reporting clear comprehension of a contemplated course of action and what is expected of him/her and is responsible for following the treatment plan that is developed with the health care provider.
  6. The patient is responsible for keeping appointments and, when unable to do so for any reason, notifying us at (214) 259-4800.
  7. The patient is responsible for their own actions if refusing treatment or not following the practitioner’s instructions. Noncompliance with the proposed course of treatment may lead to further complications or illness.
  8. The patient is responsible for following all preoperative instructions, and for leaving valuables at home.
  9. The patient is responsible for providing a responsible adult to transport to the center, remain in the center while the patient is in our care, and transport home after surgery/treatment. This is important due to regulatory requirements as well as the patient’s safe outcome while in our care.
  10. The patient is responsible for being respectful and considerate of the rights of other patients and our personnel and for assisting in the control of noise and distractions, as well as being respectful of property of others, including the facility.
  11. The patient is responsible for adhering to and assisting in the enforcement of the no smoking policy throughout the building.
  12. Patients can access all services available using our website, www.keywhitman.com or merely by asking for the information. It is the patient’s responsibility to ask any questions on information they need clarified.
  13. Fees for services will be addressed with each patient before surgery. It is the patient’s responsibility to make payment prior to surgery for what is owed out of pocket. The patient is responsible for all expenses not covered by the insurance company, which will be completely assessed after insurance is billed.